Privacy Policy

Effective date: October 4, 2025

1) What We Collect

Contact details: name, email, phone.
Scheduling details: appointment date/time, service type.
Intake information you voluntarily provide.
Payment details (processed by third‑party processors; we do not store full card data).
Session recordings (if applicable and with your consent).
Website data: IP address, device/browser info, and cookies/analytics.

2) How We Use Your Information

Provide and personalize services and session communications.
Scheduling, confirmations, reminders, and follow‑ups.
Process payments and deliver receipts.
Maintain records, comply with legal obligations, and improve our offerings.
With consent, send optional newsletters or updates (you can opt out anytime).

3) Lawful Bases (for GDPR‑style transparency)

Contract: to deliver the service you request.
Consent: for recording, testimonials, and marketing emails.
Legitimate interests: scheduling, safety, quality assurance, preventing misuse.
Legal obligation: recordkeeping or compliance requests.

4) Sharing & Processors

We share data with service providers (“processors”) who help us operate our business (e.g., website hosting, scheduling, payment processing, secure file storage, email delivery). They are permitted to use your data only to perform services for us and must protect it appropriately. We do not sell your personal information.

5) Retention

Client records & waivers: typically up to 7 years (or as legally required).
Recordings (if any): retained only as long as needed to deliver them to you, unless you consent to longer retention.

6) Your Choices & Rights

Access, update, or request deletion of your personal information (subject to legal limits).
Withdraw consent (for recordings/marketing) at any time.
Opt out of marketing emails by using the unsubscribe link or contacting us.

7) Cookies & Analytics

We may use cookies/analytics on our WordPress site to improve performance and user experience. You can disable cookies in your browser; some features may not work as intended.

8) Security

We use reasonable administrative, technical, and physical safeguards. No system is 100% secure.

9) Children’s Privacy

Our services are intended for adults. If we learn we’ve collected personal information from a child under 13 (or applicable local age), we will delete it.

10) Third‑Party Links

Links to external sites (e.g., scheduling, payment, social media) are governed by those sites’ policies.

11) Changes

We may update this Privacy Policy at any time. The Effective date shows the latest version.

Contact: (208) 921‑5011 • awakeningthedawn.com • Boise, ID, USA